Contact Us
Have questions, feedback, or need support? We're here to help! Reach out to us through any of the methods below.
Get in Touch
Response Time
We typically respond to emails within 24-48 hours during business days.
Quick Help
Before contacting us:
- • Check our FAQ page for common questions
- • Try refreshing the page if you're experiencing issues
- • Clear your browser cache and cookies
- • Make sure you're using a supported video URL
When reporting issues, please include:
- • The video URL you're trying to download
- • Your browser and version
- • Any error messages you received
- • Steps to reproduce the problem
💡 Pro Tip
For faster support, include screenshots or screen recordings of any issues you're experiencing.
Supported Platforms
YouTube
Instagram
Twitter
Facebook
TikTok
Reddit
Vimeo
Dailymotion
Twitch
Pinterest
LinkedIn
Snapchat
Don't see your platform? Let us know!
Business Inquiries
For partnership opportunities, business development, or media inquiries:
business@savevids.ioDeveloper API
Interested in integrating our video download capabilities into your application?
api@savevids.io🔒 Security Notice
We take security seriously. If you've discovered a security vulnerability, please report it to security@savevids.io instead of our general support channels. We appreciate responsible disclosure and will work with you to address any security concerns promptly.